Terms and Conditions

Terms and Conditions

Booking

1. Booking can only be made before you enter the car park and it can be made from 2 hours to 7 days prior to entry.
2. Booking is available for parking periods of:
     i. Car Park 1: minimum 2 hours to maximum 168 hours (7 days)
     ii. Car Park 2: minimum 2 hours to maximum 72 hours (3 days).
3. You have to make full payment at the time of booking. We accept payment by Visa or Master Card. All transactions are processed in Hong Kong Dollars (HK$).
4. Booking is applicable to private car, motorcycle and van-type light goods vehicle only. You must ensure that you have selected the correct vehicle type during booking.
5. Consecutive bookings shall not be allowed for the same vehicle.

Parking

1. Please follow the procedures below to redeem your car park booking:
   1. Use the Octopus at the time of booking for entry and exit.
   2. Follow the instruction listed in your booking confirmation.
2. If you arrive 8 hours (applicable to Car Park 1) or 1 hour (applicable to Car Park 2) later than the booked entry time, your reserved parking space may be released to others but you may still be allocated with parking space, subject to availability of the parking spaces at the time of entry for car park booking. However, your parking period will be valid till the booked exit time only.
3. Entry to the car park earlier than the booked entry time is not allowed. Please enter the car park within the booked period.
4. If you leave the car park after your booked exit time, the overtime parking charging rate will be 400% of the booking hourly parking rate for the first two hours and 500% of the booking hourly parking rate for the remaining additional parking time. Irrespective of the duration of the parking time beyond the booked exit time, the daily or overnight parking rate shall not apply.
5. No refund will be granted for the unused parking period if your actual parking period is shorter than the booked parking period.
6. No refund will be made if you do not enter the car park during the booked parking period.
7. If the vehicle classification of your vehicle is different from that registered at the time of booking, your booking will be deemed invalid with no refund.
8. You can enter and exit the car park once only for each booking.

Amendment and Cancellation

1. You may amend or cancel your booking online at least 2 hours prior to the booked entry time. An administration fee of HK$100 will be charged for each booking amendment or cancellation.
2. Amendment of booking is only applicable to amendment for "Entry Date & Time and/or Exit Date & Time". Other confirmed information cannot be amended.
3. If the payment amount for amended booking exceeds payment amount for the original booking, additional parking fee and administration fee of HK$100 will be charged upon booking amendment.
4. If the payment amount for amended booking or for booking cancellation is less than the payment amount for the original booking, we will arrange refund of the difference in amount after deducting the administration fee of HK$100 to the same credit card used for payment at the time of booking.
5. Booking amendment is subject to the availability of parking spaces for car park booking.

Refund Policy

1. Refund will be made (if any) if your booking amendment or cancellation is successful.

About on-site Booking

1. Except for weekends, public holidays and the preceding working day, subject to the availability of parking spaces, on-site booking is allowed.
2. On-site booking vehicles must leave the car park before 11:00pm on Thursday or before 11:00pm on two working days preceding a public holiday.
3. Parking fees (including overtime parking charges) for on-site booking vehicles are the same as those for online booking.
4. On-site booking is not applicable to van-type light goods vehicle (Car Park 2)
5. On-site booking must follow the following procedures:
1. Provide car plate no., Octopus card no. and estimated time of departure before entering the car park
2. After parking, the driver must go to the shroff office to complete the booking procedures, including confirmation of the booking period, payment of parking fees and collection of receipt issued by the shroff office as a proof of completion of the booking procedures. Otherwise, overtime parking charges will apply to the whole parking period.
6. No amendment or cancellation is allowed after completion of booking and payment.

Cyber Security Policy

1. All requests at the payment page uses the HTTPS over Transport Layer Security [TLS 1.2]. This ensures the proper encryption of machine account credentials.

Use of car park booking are subject to the ‘Conditions of Parking and Use’ of Skye Parking Limited displayed at the entrance of the car parks.

If there is any inconsistency or conflict between the English and Chinese versions, the English version shall prevail.